Privacy Policy
Last Updated: October 2025
Welcome to Heat Haven Inc (“Heat Haven,” “we,” “our,” or “us”).
We respect your privacy — and we’ll never sell your data to shady marketing companies. This policy explains what information we collect, how we use it, and how we keep it safe.
By using our website, booking a class, or participating in our services, you agree to the practices described below.
1. Information We Collect
We collect only the information needed to provide you with great experiences and keep things running smoothly. This may include:
Information You Provide to Us
Personal details: your name, email, phone number, and emergency contact (if applicable).
Booking info: session details, purchase history, and payment confirmations.
Waivers and forms: health-related information you voluntarily share when signing a waiver or form.
Messages: when you contact us by email or through our website.
Information Collected Automatically
When you visit our site, certain data may be collected automatically, such as:
Your browser type, device, IP address, and general location.
Site usage data (like which pages you visit) to help us improve user experience.
We use cookies and analytics tools (like Google Analytics or Acuity Scheduling analytics) to understand website performance — not to stalk you across the internet.
2. How We Use Your Information
We use your information to:
Process bookings and payments.
Contact you with class details, reminders, or schedule changes.
Send occasional updates, offers, or event news (if you opt in).
Improve our services and communication.
Meet legal or insurance requirements.
We promise to only contact you a couple of times a month, and only about things we truly think you’ll care about — like upcoming events, new sessions, or special pricing.
3. How We Protect Your Information
We take your privacy seriously. Your data is stored securely using reputable third-party systems such as Acuity Scheduling, WaiverForever, and Stripe.
We do not store your payment information on our own servers, and we use encryption and access controls to protect sensitive data.
4. Sharing Your Information
We don’t sell, rent, or trade your personal information — ever.
We may share limited information with trusted third-party service providers only when necessary to run our business (like booking, waiver, and payment platforms). These providers are required to protect your data and use it only for legitimate business purposes.
5. Your Choices
You’re in control of your info. You can:
Unsubscribe from marketing emails at any time (just click the “unsubscribe” link or contact us).
Request to view, update, or delete your personal information by emailing us at info@heathaven.co.
Decline cookies in your browser settings (though it might make our site look a little weird).
6. Data Retention
We keep your information only as long as necessary to provide services, comply with legal requirements, or resolve disputes. Waivers and booking records are retained per insurance and legal guidelines.
7. Links to Other Sites
Our website may link to external sites (like booking or waiver forms). We’re not responsible for the privacy practices of those sites — so check their policies too if you’re curious.
8. Children’s Privacy
Our services are not directed toward children under 10 years old. We do not knowingly collect personal data from minors without parental consent.
9. Changes to This Policy
We may occasionally update this Privacy Policy to reflect new practices or legal requirements. We’ll post the latest version here with a new “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, please reach out:
📧 Jesse@JesseAdam.co
📍 Heat Haven Inc
W180S7808 Pioneer Dr, Muskego, WI 53150
In short: We respect your time, your inbox, and your privacy.
We’ll keep your info safe, use it responsibly, and only reach out when we’ve got something genuinely worth sharing.
– The Heat Haven Crew 🔥