Terms of Service

Last Updated: October 2025

Welcome to Heat Haven Inc (“Heat Haven,” “we,” “our,” or “us”). We’re excited to have you join us for a little movement, heat, and community. Before booking or participating in any of our sessions, please take a moment to read through these Terms of Service. By using our website, booking a class, or participating in any Heat Haven activity, you agree to the terms below.

1. Acceptance of Terms

By accessing or using our website, booking system, or attending any session, class, or event offered by Heat Haven Inc, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.

2. Eligibility

Participants must be 18 years or older to register or attend without a parent or guardian. Minors aged 12–17 may participate only with a parent or guardian present and with a signed waiver.

3. Health & Safety

Participation in Heat Haven sessions involves exposure to high heat, physical movement, and environmental conditions that may present risks.
By attending, you confirm that:

  • You are in good health and capable of participating in physical activity.

  • You have consulted a physician if you have any medical concerns.

  • You understand that saunas, cold plunges, and outdoor fitness carry inherent risks including dehydration, dizziness, heat stress, and physical strain.

Heat Haven Inc and its staff are not responsible for any injury, illness, or loss that may occur as a result of participation. All guests must sign a Release and Waiver of Liability Agreement prior to participating.

4. Bookings & Cancellations

Sessions must be booked in advance through our online system. Cancellations made within the time window stated on our booking page may be rescheduled or refunded per our posted policy. No-shows and late cancellations are non-refundable.

Heat Haven reserves the right to reschedule, cancel, or modify any session due to weather, maintenance, or unforeseen circumstances. In such cases, participants will be notified and offered the option to reschedule.

5. Conduct & Respect

We’re all about good vibes and community. We ask that you:

  • Treat other guests and staff with respect.

  • Refrain from disruptive, unsafe, or inappropriate behavior.

  • Follow all posted and verbal instructions from Heat Haven staff.

Heat Haven reserves the right to refuse service or remove any guest for unsafe or disrespectful conduct without refund.

6. Property & Personal Belongings

Please keep track of your belongings. Heat Haven is not responsible for lost, stolen, or damaged personal items.

7. Weather Policy

Heat Haven operates rain or shine, unless conditions become unsafe. We provide tent coverage when needed. If a session must be canceled due to severe weather, participants will be notified as soon as possible and may reschedule.

8. Payments

All prices are listed in U.S. dollars. Payments must be made in full at the time of booking unless otherwise stated. We use secure third-party processors (such as Acuity or Stripe) to handle payments.

9. Limitation of Liability

To the fullest extent permitted by law, Heat Haven Inc, its employees, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our services or participation in any activity.

10. Intellectual Property

All website content, including text, graphics, logos, and images, is the property of Heat Haven Inc and may not be used without written consent.

11. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of Wisconsin, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts of Milwaukee County, Wisconsin.

12. Updates to These Terms

We may update or modify these Terms occasionally to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services constitutes acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms or our services, you can reach us at:
📧 Jesse@JesseAdam.co
📍 Heat Haven Inc.
W180S7808 Pioneer Dr, Muskego, WI 53150

Thanks for being part of the Heat Haven community.
We’re thrilled to bring people together through movement, sauna, and connection.